Neils and Michelles Journey

My initial visit was very thorough, and Dunay spent as much time as needed to establish my needs. Subsequent visits the same time was taken. They are very caring and efficient in their communication and service, and we have often recommended Cotton Tree Audiology to friends.

My hearing and communication

I noticed my hearing loss about 10 years prior to my first visit, particularly in amongst bigger groups of people I realised that I wasn't hearing everything that was being said. Though my wife had been complaining for some time prior to this.

My wife decided that she was sick of repeating herself and I decided to go along with getting tested despite the fact that I had repetitiously avoided the fact that it was getting worse.

My concerns

I was concerned that I was not able to participate in life and/or projects without my wife being there to interpret.

How has better hearing changed your day-to-day life?

It has changed my wife's life as she doesn't have to repeat herself so often - when I remember to put my hearing aids in.

I can participate in telephone conversations with children and grandchildren now as previously I couldn't hear what was being said.

I like to walk a lot and can now hear when bicycles/e-bikes etc. are coming from behind.

I can participate in conversations when in a small group.

My recommendation

My Cotton Tree Audiology initial visit was very thorough, and Dunay spent as much time as needed to establish my needs. Subsequent visits the same time was taken to make sure that the hearing aids were operating at optimum levels for my needs.

They are very caring and efficient in their communication and service, and we have often recommended Cotton Tree Audiology to friends.