9 Apr 2026
Dr Dunay Schmulian

Living with hearing loss often feels like being a spectator in your own life. For Matt, the challenge wasn't just about volume; it was about the missing pieces of a conversation that made social gatherings feel like hard work.
For Matt, the realisation hit home four years ago in one of the most social environments imaginable: a crowded pub.
‘I noticed my hearing difficulty probably about four years ago when we started playing pub trivia’, he recalls.
When the background noise began to drown out the conversation, he knew it was time to seek help.
Searching for Unbiased, Expert Guidance
The world of hearing technology can be overwhelming. Like many, Matt’s primary concern wasn't just finding a device, but finding an advocate he could trust.
‘My main concern was getting unbiased advice”, he explains. “I didn't want to be pushed into something that wasn't going to give me a benefit.’
He wanted a professional who prioritised his specific needs over sales targets.
Matt chose Cotton Tree Audiology for two critical reasons: academic excellence and clinical independence. Because we’re not tied to a single brand, we can select from the best technology available globally to find the perfect fit for each patient.
‘Dr Dunay was the main reason’, Matt says when asked why he chose our clinic. ‘The fact that she holds a PhD shows a commitment to providing the best evidence-based solutions.’
Life Beyond the ‘Smile and Nod’
The impact of professional hearing care goes far beyond clinical results; it changes how you feel in the world. For Matt, the greatest benefit was feeling more comfortable in social settings. He no longer has to pretend to follow a conversation; he is an active participant.
‘My hearing aids allow me to have detailed conversations across the table in a noisy pub’, he enthuses, glad to be back to pub trivia. ‘This reduced my social anxiety greatly, because in the past I would smile and nod even if I couldn't understand what was being said.’
Matt’s Advice: Take the First Step
If you’ve been hesitant to address your hearing, Matt’s experience is a testament to the power of finding the right professional. At Cotton Tree Audiology, our focus is on a tailored, patient-first approach that ensures you never feel rushed.
‘Relax, you are in the best hands... Dr Dunay will take as long as is required to get the best solution.’
Ready to reconnect with the sounds and conversations you love? Contact Cotton Tree Audiology today to book a consultation with us, and discover a tailored solution for your hearing health.
Frequently Asked Questions (FAQ)
Q: How do I know if I really need hearing aids, or if my hearing loss is just ‘normal’ for my age?
A: Hearing loss is common, but it shouldn’t be dismissed as just a part of getting older. If you find yourself struggling to follow conversations, especially in noisy environments, or frequently asking others to repeat themselves, it’s time for a professional hearing assessment. A thorough evaluation at Cotton Tree Audiology will help determine the type and degree of your hearing loss and whether hearing aids or other solutions will truly benefit you.
Q: I’m worried about being pushed into buying expensive devices. How can I be sure I’m getting what I actually need?
A: Your concerns are valid; many people feel overwhelmed by the variety of devices and the pressure to buy. At Cotton Tree Audiology, you benefit from unbiased advice because we aren’t tied to any one brand of hearing devices. Our evidence-based approach means you receive recommendations based solely on your unique needs, not on sales quotas. You can always ask questions and expect clear, honest answers about your options.
Q: Will hearing aids really help me in noisy environments like pubs or restaurants?
A: Absolutely; modern hearing aids are designed to address exactly these challenges. While no device can eliminate all background noise, the right hearing aids, tailored to your hearing profile, can significantly improve your ability to follow conversations in busy settings.

Dr Dunay Schmulian
Dunay has been helping people hear and connect since childhood—her first “clinic” began in a South African sandpit at age four. Now a globally recognised audiologist with a PhD and Master of Counselling, she combines science and compassion to transform lives affected by hearing loss and tinnitus.

