By Cotton Tree Audiology
Investing in your hearing health is an important decision, which is why we are committed to providing complete transparency around your investment options.
Whatever your lifestyle, communication needs or budget, our team will work closely with you to develop recommendations designed to achieve the best possible hearing outcomes — while ensuring your investment feels right for you.
Cotton Tree Audiology is an independent Audiology practice. Being an independent audiologist ensures that your treatment is offered by a postgraduate trained clinical audiologist working in private practice and therefore not owned or controlled by a large hearing-aid manufacturer or corporate hearing-care chain.
In practice, you can be assured that our services are:
Clinically independent
recommendations are based on your hearing needs, lifestyle and goals rather than a company’s preferred brand or product range.
Technology independent
we recommend hearing devices from different manufacturers rather than being restricted to one brand.
Patient-centred decision-making
recommendations are not influenced by sales targets or corporate product priorities.
Continuity of care
the same independent practice can provide assessment, fitting, rehabilitation, troubleshooting and ongoing support.
Transparent pricing
with a clear rationale.
Beyond routine hearing monitoring and specialised tinnitus support, we offer three distinct, device-inclusive rehabilitation pathways, each designed around different goals, levels of support and individual needs.
Every device-based plan is supported by our 45-day device satisfaction money-back guarantee and a 3-year full manufacturer repair warranty, giving you confidence and peace of mind as you take the next step in your hearing journey.
It’s a whole lot more than just a pair of hearing aids.
It’s personalised care, ongoing support and a rehabilitation approach designed around you.
Our commitment on every device-based plan
45-day device satisfaction money-back guarantee and a 3-year full warranty
Three Treatment Plan Cards
Essential
Powerful service, supported by great, entry-level technology from a top hearing instrument manufacturer
From $2,600 (per pair)
HSP government subsidies of approximately $1,600 apply
Who is this for?
You value reliable hearing technology, expert care, and a straightforward process — from a clinic you can trust.
What’s included:
Fitting of essential technology to suit your individual needs from a leading hearing aid manufacturer
Up to two follow-up appointments covering care, handling, Bluetooth connectivity with phone pairing (where possible), and communication strategies
Rechargeable options available – strongly recommended by our practice but additional costs may apply.
3-year inclusive manufacturer repair warranty
1-year replacement warranty for lost or damaged devices ($600 out of pocket contribution applies)
Annual in-house hearing aid servicing
Optional extras (fees apply):
• Tinnitus programming and management (where required) from $250.00 per consultation
• Structured aural rehabilitation — Read more here.
• Lifestyle accessories (e.g. TV, remote controls, remote microphones)
• Cerumen management at a reduced fee
• You will be provided with a detailed and specific recommendation and rehabilitation quote.
Signature
Powerful service, paired with advanced technology for the active, value-conscious client.
From $5,800 per pair
HSP government subsidies apply
Who is this for?
You want quality hearing technology, personalised care, and a clear, supportive process that helps you stay connected to the people and experiences that matter most.
What’s included:
Fitting of advanced mid-to-premium range technology from a leading hearing aid manufacturer, tailored to your individual needs
Up to two follow-up appointments covering hearing aid use, care, handling, and Bluetooth connectivity with phone pairing (where possible)
Rechargeable — strongly recommended by our practice but for some charging options additional costs may apply.
3-year inclusive manufacturer repair warranty
1-year replacement warranty for lost or damaged devices ($600 out of pocket contribution applies)
In-house hearing aid servicing twice per year
Tinnitus programming when appropriate
Structured aural rehabilitation — Read more here.
Optional extras:
• Structured aural rehabilitation – highly recommended
• Lifestyle accessories (e.g. TV, remote controls, remote microphones)
• Cerumen management at a reduced fee
• You will be provided with a detailed and specific recommendation and rehabilitation quote.
A technology trial is available for a small fitting fee. Should you choose to proceed with purchase, the fee is deducted from the overall price.
Platinum
Powerful service, premium technology, and comprehensive, all-inclusive rehabilitation.
From $9,050
HSP government subsidies apply
Who is this for?
You want the highest level of care and technology. You value an all-inclusive approach, with one clear decision, no hidden extras, and comprehensive support throughout your hearing journey.
What’s included:
Premium technology to suit your individual needs from a leading hearing aid manufacturer
Premium charger included
3-year comprehensive treatment plan
Up to three follow-up appointments covering hearing aid use, care, handling, and Bluetooth connectivity with phone pairing (where possible)
Quarterly maintenance checks
Annual hearing review to maintain and maximize long-term performance
In-house cerumen management
Structured aural rehabilitation — Read more here.
Complimentary loan devices (you’ll never be without your devices).
You will be provided with a detailed and specific recommendation and rehabilitation quote.
Note:
A technology trial is available for a small fitting fee. Should you choose to proceed with purchase, the fee is deducted from the overall price.
At A Glance: Your Three Options Compared
Feature
Essential
Signature
Platinum
Description
Powerful service with entry-level technology
Advanced service with premium devices
Premium technology with all-inclusive rehabilitation
Technology level
Entry-level from a leading manufacturer
Advanced mid-to-premium range from a leading manufacturer
Premium from a leading manufacturer
Technology trial
Not included
Yes — fitting fee applies (deducted on purchase)
Yes — fitting fee applies (deducted on purchase)
Connectivity
Bluetooth (where possible)
Bluetooth (where possible)
Bluetooth included
Fitting Fee
Included
Included
Included
Follow-up appointments
Up to 2
Up to 2
Up to 3
Tinnitus programming
Additional fees apply
Included (if appropriate)
Included if appropriate
Structured auditory rehabilitation
Recommended
Recommended
Included
Repair warranty
3-year manufacturer warranty
3-year manufacturer warranty
3-year manufacturer warranty
Replacement warranty
1-year (loss/damage, $600 out of pocket)
1-year (loss/damage, $600 out of pocket)
1-year (loss/damage, $600 out of pocket)
HSP subsidy if eligible
Yes
Yes
Yes
Tinnitus Management Options with Cotton Tree Audiology
We offer dedicated, multipronged tinnitus treatment. Your tailored tinnitus management plan includes:
• A comprehensive hearing, tinnitus and sound sensitivity assessment. Medicare rebates apply with a GP/specialist referral.
• In-depth tinnitus education and counselling.
• Sound enrichment treatment options
• Sound therapies including Oritone Tinnitus Therapy, Neuromonics Tinnitus Treatment
• Amplification (hearing aids) +/- tinnitus programming.
• Our team will work with you closely to design recommendations around your specific hearing and tinnitus needs.
Ready to Take the Next Step?
Your hearing health is a vital part of your overall well-being, and finding the right path shouldn’t feel overwhelming or unpredictable.
Whether you’re ready to book your initial diagnostic hearing assessment, want to explore our transparent device-inclusive plans, or simply have questions about how we can tailor a solution to your budget and lifestyle, we’re here to help.
Get in touch with us at Cotton Tree Audiology today to get started. Let’s work together to protect both your hearing healthcare and your peace of mind!